Saturday, May 17, 2014

Promises Kept -4th/5th/6th/7th/11th/14th/15th/16th

I combined all the above because they all had the same theme running in them: work, employees, and how either and both affected my husband and I as a couple.

It has almost been a year since my last post. There are reasons for that and all of them center around the above - work and employees. It began the beginning of April last year when an employee of 12 years quit. No notice. She worked that day and after the last patient left, she handed my husband her resignation effective immediately. Yep no notice. My husband and I had been at the funeral of one of his uncles that day and didn't even begin our day until 4 that afternoon. I didn't even bother going into work that day because my husband was only going to see the few patients that needed to be seen. I stayed home to cook dinner. Then I got a phone call and answered it thinking it was my husband telling me he was on his way home. It was the employee that had quit. She thought I should know too I guess. But her conversation with me and her excuses didn't sit well with me especially since I had known her and her mom for 34 years and her mother had been an employee of ours too until she retired. She offered to give me 2 half days and one full work day of notice in the following 2 weeks. My gut and mouth said no don't bother. I no longer trusted her nor respected her. Her quitting had in fact did me a huge favor: I could stop documenting all her mistakes and problematic attitude and constant interference in my marriage. Within one month the other full time girl texted me at 6am on a Sunday morning and said she had left the keys and office items in one of our offices and she was flying to take care of her grandmother. I wasn't surprised nor upset. This is the employee who never bothered to send us a thank you for the generous wedding gift we gave her nor the crocheted one year anniversary blanket I made for her and her husband. Nope not even a verbal thank you!

Life went on and we found out both employees left the way they did because we had terminated another employee 2 years prior. I hired another girl, hired my godson for the summer who wanted to get a taste of medical experience because he wants to become a doctor, and began taking back control of the offices. The patients actually were happy both girls were gone.

But I had a mess on my hands. I never kept up on aspects of the software program we used which necessitated many hours of training. I also began going through the office organizing it because I literally could not find things. Instead of finding some semblance of order I found chaos. I still chose not to speculate if it was done deliberately or not but all I will say is that one problem between my husband and I was that I wasn't paying bills on time and not billing patient's visits on time was solved. I found invoices of said forgotten bills that I never received to pay and patient charts were found filed without billing done. I had been sabatoged. I am so glad I listened to my gut and acted like an employer instead of reacting with my heart.

So I am still in the process of finding things, learning new things, and while I still have not replaced the 2 employees, I am in no hurry either. The one girl I had hired in May quit right before Christmas. I wasn't even upset about that. Right now a part-timer, my husband, and I are handling everything. We have downsized our offices and moved 2 of them into a sharing of space with other doctors. This has worked to our benefit.

Things have never been better with my husband and I. I think he got his own eyes opened with all this and the absurd amount of supplies all over the one office in so many different places. We actually have not had to order supplies in quite a while.

So life is getting back to some order. Still haven't unpacked all the boxes we moved yet and we will probably be selling and donating quite a lot of stuff we no longer need.

But we will survive with the continued help of God.

And I hopefully can be here more often.