Wednesday, May 18, 2016

Facebook Supposedly Professional Groups



I don't know how many of you are on a Facebook group but I belong to several. Some are open groups - the high school I went to; and some are closed groups - professional ones, romance reading group, long time friends, and one for my family to relay news, etc.

I used to belong to several 'Garage Sale' groups but found the people in there to be rude with inappropriate language and the articles they were posting for sale weren't worth the price they were asking. I dropped the 4 groups I was in.

I actually never had a problem with any group but the garage sales groups. All I had to do is notify Facebook of anyone with a foul mouth or inappropriate behavior and I would block those people and make them disappear from my vision. They didn't exist.

I had joined a couple medical billing groups. They were run by a narcissistic controlling bi-polar person who I barely tolerated. Since she was an administrator, it was hard to ignore her. I couldn't block her. Nothing worked so I left her groups.

I was asked to join a couple of professional medical billing boards with people who like me wanted to be in a billing group to run ideas and problems with in the day to day business of doing what we do. Two people I respected were the administrators so I joined. It has been a very peaceful and cooperative board with interactions that showed respect and all had contributions. We would see another's opinion of something we had going on and troubleshoot as a group to find answers. It was just what I had wanted.

It was too good to be true. About a month ago a male entered this female group and started causing trouble. If he disagreed with you, he would blast you with private messages. I have my Facebook closed down so while he could not PM me instantly I got messages that I had messages to review. As I was reading through them, the more vile they became. I turned him into the administrators and blocked him. They were supposed to kick him out of the group. I had him blocked so I didn't know he had not gone away.

The last 2 days the tone of the group has turned into a swearing cussing group. It is either masked swearing (but you know what they are saying) or blatant swearing. It isn't directed to any person directly but to their clients. Yes, you doctors out there, your billers are talking about you and it isn't in a very nice way.

I will never state that I do not swear but there is a time and place. A professional group is not the time or place no matter how frustrated we are. Today a post was made and every other word typed by this 65 year old owner of a billing agency was either a quote from the Bible or a strong bar cuss word. There were a few I had never heard of.

That was not appropriate. I PM'd the administrators. I got no response. So I posted a response to her asking her to please stop the swearing - that this was a professional board and thus her language should be toned down. Her reply was negative. Others? Followed in her footsteps. So I PM'd the administrators again and said either take care of it or I was turning this into Facebook. The administrator's reply? I will post something to let people know it is not appropriate. That was 4 hours ago. I know she is still up because she is still posting. Has this post shown up? NO!

So tomorrow I will turn this group into Facebook. One can make a point without swearing. One can make a point without being harassed for making a point or being bullied into leaving a professional group because I think they should be professional and to have the board return to what and why it was founded to begin with.

Bullies are all over. Administrators just turn a blind eye. This is what our world is now? Doctors - you should see how your name is being taken in vain by the very people you are entrusting your PHI and your patient's PHI with. Me? I wouldn't trust them with anything.